Privacy Policy
1. Introduction
We place great importance on protecting your privacy and processing your personal data. This privacy policy aims to inform you about how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
The controller of your data is:
- GRGA ONE
- Head office: 61 Rue de Lyon, 75012 Paris
- Contact: jeenaiteam@gmail.com
3. Data Collected
We collect the following types of data:
- Identification Data: name, first name, email address, phone number.
- Technical Data: IP address, login information, browser type, operating system.
- Usage Data: information on how you use our site.
- Location Data: when you consent to share your location via your device.
4. Methods of Data Collection
We collect your personal data through the following methods:
- Forms: when you fill out forms on our site (e.g., registration, contact).
- Cookies: cookies may be used to track your browsing preferences (see the cookie section below).
- Interactions with our service: when corresponding with our support team or using our services.
5. Purposes of Data Processing
We use your personal data for the following purposes:
- Providing and managing our services (e.g., user support, account information).
- Personalizing and improving your experience on our site.
- Responding to your requests and questions.
- Sending marketing communications, with your consent.
- Complying with our legal obligations (e.g., data security, fraud prevention).
6. Sharing Your Data
Your personal data is only shared with third parties in the following cases:
- Service Providers: we use third parties for certain functions such as website hosting (e.g., OVH) or data analysis.
- Legal Obligations: we may be required to disclose your data in response to legal requests.
- International Transfers: your data may be transferred outside the European Union in some cases, but always with appropriate safeguards.
7. Data Retention
Your personal data is retained for the time necessary to fulfill the purposes for which it was collected:
- Account information is retained as long as you have an active account.
- Browsing data is retained for a maximum of 12 months.
8. Your Rights
In accordance with the GDPR, you have the following rights regarding your data:
- Right of Access: you can request access to the personal data we hold about you at any time.
- Right to Rectification: you can request the correction of your data if it is inaccurate.
- Right to Erasure: you can request the deletion of your data in certain circumstances (e.g., data no longer necessary).
- Right to Data Portability: you can receive your data in a structured and readable format.
- Right to Withdraw Consent: you can withdraw your consent at any time when the processing is based on your consent.
To exercise your rights, please contact us at: jeenaiteam@gmail.com
9. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
10. Use of Cookies
We use cookies to enhance your user experience and analyze traffic on our site. You can choose to accept or refuse cookies by configuring your browser settings. For more information, see our Cookie Policy.
11. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. You will be informed of any significant changes via our website or by email. The most recent version of the privacy policy will always be available on this page.
12. Contact Us
If you have any questions regarding this privacy policy or wish to exercise your rights, you can contact us at the following address:
- Email: jeenaiteam@gmail.com
- Address: GRGA ONE, 61 Rue de Lyon, 75012 Paris, France